Services, implementation, support-methodology
Working together to realize your Enterprise Imaging strategy
Our service organization is committed to your experience throughout the lifetime of your platform.
We support you with a smooth implementation, followed by customer care, managed and monitoring services, consultancy, ongoing opportunities to learn and more. By enabling your seamless transformation, we can make sure you realize the long-term value of your Enterprise Imaging strategy.
On-board with the implementation team
The implementation team welcomes you to your Enterprise Imaging journey, bringing you on board and continuing to support you through the implementation project gates. They are with you from discovery, design and testing, through training and project evaluation.
Your long-term support team
The support team takes over once implementation is complete; they will work with you throughout the lifetime of your platform. They also deliver the managed services or monitoring services you have chosen. Committed to helping you get the most from your solution, they bring you best practices and learnings.
Shared experiences, from the customer care team
The customer care team monitors trends and develops best practices, which they then share with you. Webinars, knowledge-based sharing, and more keep you up-to-date on what other hospitals have achieved with Enterprise Imaging, and how. This team also manages complex healthcare IT issues in a universe of multiple facilities.