New leadership strengthens AGFA HealthCare’s commitment to customer-driven value, innovation, and enhancing the user experience.

AGFA HealthCare is pleased to announce Omar Sunna as Chief Customer Officer for North America. This appointment is a key step in accelerating its transformation into a customer-centric, outcomes driven organization with strategic investments in technology, clinical innovation, and top-tier talent to strengthen our position as a market leader.

In this role, Omar will lead AGFA HealthCare’s efforts to strengthen the North American customer journey across every stage – from engagement and acquisition to adoption and outcomes for customer success. His leadership in North America will focus on driving efficiency, fostering stronger partnerships, and ensuring customers can fully leverage AGFA HealthCare’s industry-leading enterprise imaging platform to operate at the top of their license.

“Omar’s leadership will be instrumental in strengthening our commitment to customer success and enhancing the user experience. His deep industry knowledge and passion for building high-impact teams will drive value for our North American customers and further solidify our position as a trusted partner.” – Nathalie McCaughley, President, AGFA HealthCare

Omar has over 25 years of experience, including senior leadership roles at Nuance, a Microsoft company, and GE HealthCare, bringing deep expertise at the intersection of reporting, generative AI, and enterprise imaging. His track record of aligning customer-driven strategies with business growth will further strengthen AGFA HealthCare’s ongoing mission to empower clinicians, diagnosticians, and healthcare organizations.

A mission-driven leader, Omar is dedicated to delivering solutions that create measurable impact—ensuring customers achieve their goals while driving sustainable business value.