Agfa HealthCare ranks with most and most-satisfied recent go-lives : KLAS Enterprise Imaging 2021 Performance Report
PRESS RELEASE
Mortsel, Belgium/ Greenville, SC, USA – March 25 2021 – 16:45 CET
Agfa HealthCare ranks with most and most-satisfied recent go-lives : KLAS Enterprise Imaging 2021 Performance Report.
Proving its strategic guidance leadership, Agfa HealthCare strengthens its position as a global Enterprise Imaging solution provider with 800+ installations of Agfa Enterprise Imaging, and close to 400 installations of XERO® Universal Viewer.
Agfa HealthCare continues to enhance its position as a leading Enterprise Imaging (EI) vendor in the US and beyond; the company appears among vendors most ready for future EI adopters, according to the KLAS Research 2021 Enterprise Imaging Performance Report. The report positions Agfa HealthCare among the EI solutions providers scoring best at offering strategic guidance in the form of governance, change management, and long-term vision.
“As we’ve spoken with provider organizations, it’s clear that vendors who deliver strong go-live experiences and develop deep partnerships lead out in long term customer success,” says Monique Rasband, Vice President Imaging Informatics at KLAS Research.
As the Enterprise Imaging solutions provider with the most-satisfied recent go-live validations, the report confirms feedback from our customers. Beyond this overall score, we especially noted the high adoption rates of our new technology that result in smooth implementations from the continuous customer support our teams deliver,” says Jim Mullen, Senior Vice President, Sales, North America. “We support our customers in achieving their clinical, operational and business strategies by reducing complexity and improving productivity to ultimately enhance patient and staff satisfaction.”
According to the report released on 24th March, “KLAS estimates that just over 200 organizations in the US are live with EI technology, defined here as the ability to store and/or view images across the enterprise from more than one service line, PACS or long-term storage solution. KLAS interviewed leaders from 138 of the deepest adopting organizations (over 60% of all organizations live) to gain insights into their experience. A single question guided the interviews: Is EI technology ready for broad adoption by the market at large? By examining recent go-lives, customer-reported ROI and vendor’s strategic ability, this report identifies each vendor’s proof points of success and reasons for caution, seeking to determine which vendors are best poised to meet needs as EI adoption expands.”
“Strategic guidance and long-term vision are crucial for a smooth and successful implementation of Enterprise Imaging, a customer service approach that has established Agfa HealthCare as the leading practical implementation provider,” says Grace Feliciano, Senior Vice President, Client Services, North America. “We enable health systems to control the rollout of their Imaging IT at their own speed to benefit the entire enterprise and meet the contemporary collaboration and location-agnostic needs of care delivery today.”